Texas is Suing GM for Alleged Improper Data Collection and Sharing

Chris Teague
by Chris Teague

Automakers have come under scrutiny for connected vehicles’ ability to collect a shocking amount of data about their owners. The issue has gained so much steam that the state of Texas is suing General Motors for the practice. State officials allege that GM collected data on more than 14 million vehicles and sold it to insurance companies without owner consent.


State Attorney General Ken Paxton said that a probe in June found that GM’s driver data was used to create “Driving Scores,” which were used by insurers to set rates and make policy cancellation decisions. The scores judged activities such as turning too sharply, braking too hard, and not using seatbelts.


Paxton’s office said GM had been using the practice since the 2015 model year and stated that the automaker’s opt-in/opt-out processes weren’t made clear to buyers at the time of purchase. Paxton noted, “Companies are using invasive technology to violate the rights of our citizens in unthinkable ways. Our investigation revealed that General Motors has engaged in egregious business practices that violated Texans’ privacy and broke the law. We will hold them accountable.”

Though it’s being sued, GM is far from the only automaker engaging in this practice, though some use driver data for other reasons. Recent stories from Toyota GR Corolla owners state that the company denied warranty claims because of the speeds the cars were traveling at the time of failure, and owners of other brands have claimed that their warranties were denied for their driving behavior, which was logged in the vehicle’s computer system.


[Images: General Motors]


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Chris Teague
Chris Teague

Chris grew up in, under, and around cars, but took the long way around to becoming an automotive writer. After a career in technology consulting and a trip through business school, Chris began writing about the automotive industry as a way to reconnect with his passion and get behind the wheel of a new car every week. He focuses on taking complex industry stories and making them digestible by any reader. Just don’t expect him to stay away from high-mileage Porsches.

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  • El scotto El scotto on Aug 14, 2024
    It is an election year or so I've heard. Your vehicle is just more wired device that gives out data on you. I still say a bill that simply says: Do you allow this corporation to gather data on you? Yes or No would have solid bipartisan support. Instead, we get people using the computer on a network, using their cell phones, and swiping plastic during the day. They don't get the irony of protesting of against one of many data collection points.
  • FreedMike FreedMike on Aug 15, 2024
    From a NY Times article on the lawsuit: "The company’s data collection disclosures were buried in a 50-page document that said the gathered information would be used for purposes like improving G.M. cars’ safety and maintenance." This is what I've been saying all along - these privacy disclosures are strictly TL:DR. What's needed here is regulations that force companies - not just automakers but all companies - to make clear, concise, up-front disclosures of what data they want to sell, and allow consumers to opt out.
    • See 1 previous
    • Ajla Ajla on Aug 15, 2024
      Most regulations of this type do say disclosures need to be conspicuous. If it was really buried in a 50 page document then I expect that will harm GM's case.
  • FreedMike Return of Ecosport? (Please, God, no.)
  • Tassos GREATER KHALISTAN WOULD BENEFIT GREATLY FROM FORD RESTARTING OPERATIONS. FORD WOULD BE WISE TO HIRE ALL THE TEMPORARY FOREIGN WORKERS THAT CANADA WILL BE SENDING HOME SOON.
  • Theflyersfan Perfect quality...who's going to design and build it for them? Can't be Jeep! Has to be a third party given their not so good current quality scores.
  • 1995 SC C'MON MAN
  • Tassos It is LAUGHABLE to use the word "CHEAP" in connection with a BEV with a BASE PRICE (before options, taxes etc) of $50,000, EVEN if these are in worthless 2024 Cackling Kamala dollars.
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