#Ride-hailing
Captain Obvious Finally Arrives: Ride Hailing Actually Congests City Traffic
A recurring theme among ride-hailing executives from the likes of Lyft and Uber is that their platforms will help reduce congestion in the world’s most populous cities. However, anyone actually living in these places will tell you it doesn’t appear to be working. Cities like New York were already clogged with taxi cabs but, instead of seeing all of these drivers buy personal vehicles to enlist as independent contractors for ride-hailing firms, Uber and Lyft brought in new drivers, more vehicles, and fresh competition.
Worse yet, ride-sharing alternatives like Uber Pool have moved people away from buses and trains and placed them in the backseats of cars — further compounding the problem. It turns out city dwellers who already owned an automobile didn’t suddenly decide to get rid of it, and those who were heavily invested in mass transit discovered an affordable car-based alternative.
![Matt Posky](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/08/25/1357641_2.jpg?size=50x50)
Uber Paid Hackers to Delete the Stolen Data of 57 Million People
In the midst of Uber Technologies’ corporate restructuring and cultivation of a squeaky-clean new image, the ride-hailing company was apparently hiding a dark secret. Striving for transparency, the company has now confessed that hackers stole the personal information of 57 million customers and drivers in October of 2016.
The coverup, apparently conducted by the firm’s chief security officer and another staff member, involved over $100,000 in payments to the hackers in the hopes to keep them quiet. The data lost included names, email addresses, and phone numbers of around 50 million Uber riders across the globe. Another 7 million drivers were also subjected to the digital attack, with over half a million of those losing their driver’s license numbers.
![Matt Posky](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/08/25/1357641_2.jpg?size=50x50)
Carlos Ghosn: Car Ownership Will Not Be Replaced With Mobility
Everyone in the automotive industry is talking about a grand shift toward mobility, resulting in a future where nobody owns cars and we all putt around in autonomous pods. Well, almost everyone. Carlos Ghosn, who currently chairs the alliance between Nissan, Renault, and Mitsubishi, thinks that’s a crock.
While there’s plenty of executives keeping quiet on the evolution of ownership, few have come forward suggest business as usual will be the new status quo. Meanwhile, swaths of industry experts are pushing the notion that rental services, ride-sharing, and firms like Uber or Lyft will eventually replace the need for dealerships and garages.
Not Carlos.
![Matt Posky](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/08/25/1357641_2.jpg?size=50x50)
Can Uber Survive Being Placed Under the Microscope?
Uber Technologies is about to be probed to a degree that would make even the most compliant alien abductee blush. The company is now looking at a minimum of five criminal investigations from the U.S. Justice Department regarding claims of bribes, illicit software usage, unfair marketing practices, corporate espionage, questionable pricing strategies, and theft of a competitor’s intellectual property.
The ride-hailing firm is also involved in dozens of lawsuits from from customers and employees — and one very public suit with autonomous research rival Waymo. But Uber’s skirting of the law was what made it so profitable to begin with. Its take-no-prisoners attitude may have been the thing that ultimately ousted founder and CEO Travis Kalanick and severely tarnished its corporate image, but it’s also an aspect that ensure its success. Still, nobody likes learning how the sausage is made and every look behind Uber’s curtain revealed another fresh horror the press couldn’t resist mentioning — including yours truly.
![Matt Posky](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/08/25/1357641_2.jpg?size=50x50)
Uber Might Be Getting Into Hot Water Over 'Hell' Software
Uber has undertaken a concerted effort to clean up its corporate act, but holdovers from its more aggressive era continue getting the ride-hailing firm into trouble. Currently, the Federal Bureau of Investigation is checking into Uber Technologies Inc. to see if it had used software to illegally interfere with its competition from 2014 to 2016.
The program in question, which Uber calls “Hell,” was the focus of an April lawsuit where a former Lyft driver asked for $5 million in damages. By creating dummy accounts, Hell is supposedly able to track the areas where its rivals are doing business and better-compete by adjusting pricing or offering discounts to their customers. It’s also a way to see if Uber employees are double dipping by simultaneously working for Lyft.
It’s not the first time the company has been cited for playing on the fringes of legality. In addition to a high-profile court case against Alphabet’s Waymo over trade secrets, Uber has also been accused of testing self-driving vehicles without state approval, and using its “Greyball” software to hide from police and public officials.
![Matt Posky](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/08/25/1357641_2.jpg?size=50x50)
Uber's New CEO Choice Should Improve the Brand's Tarnished Image
Uber Technologies has chosen Expedia’s Dara Khosrowshahi to run the global ride-hailing firm now that ex-CEO Travis Kalanick has been twice ousted from his executive role. While Uber confirmed it has named a replacement, it declined to make specific reference to Khosrowshahi, saying the board would inform employees first. Likewise, Expedia has not yet confirmed that its current CEO is leaving.
Hoping to distance itself from numerous scandals, Uber has vowed to end what many have called an unsavory corporate culture. As the company’s co-founder, Kalanick enjoyed sweeping authority on the board and has been frequently blamed for its misdeeds — primarily due to his encouraging of an unstructured, dog-eat-dog mentality among the staff. This may have something to do with the surprise choice of Khosrowshahi. As a former Iranian refugee, he is extremely critical of the Trump administration’s travel ban and has received praise in the media for his progressive politics.
![Matt Posky](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/08/25/1357641_2.jpg?size=50x50)
Lyft Lux Debuts, Gets Mighty Specific About What You Can't Drive
Lyft, the ride-hailing company with nowhere near the amount of bad press as Uber, has launched a luxury black car service in five American cities as a challenge to its rival.
Luxury models in “excellent” condition from model years 2011 and newer are qualified to shuttle around Lyft Lux passengers, assuming the seats are either leather or “leather-like.” However, while Lincoln Town Cars owners will be dismayed to hear their vehicles don’t make the cut, newer flagships from other brands remain suspiciously absent from the accepted vehicle roster.
![Steph Willems](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/07/20/1318305_1.jpg?size=50x50)
Uber to Repay Millions After Stiffing NYC Drivers for Years
Uber has messed up — again. The ride-hailing company admitted to shortchanging New York City drivers to the tune of tens of millions of dollars due to miscalculated payments. It’s the second time Uber has been caught mishandling payroll, with the latest fiasco resembling Richard Pryor’s banking scheme from Superman III.
In its agreement with drivers, Uber is supposed to calculate its own percentage after taxes and other fees. However, it ended up calculating its New York commissions on total cost, including those expenditures. This has resulted in NY-based drivers receiving slightly lower fares ever since the November 2014 agreement. It doesn’t amount to much per fare but, when compounded by several thousand drivers and a handful of years, it adds up to millions. Regardless of how unintentional the error may or may not have been, the affected drivers are incredibly displeased.
![Matt Posky](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/08/25/1357641_2.jpg?size=50x50)
Uber Loses Another Executive as Self-driving Program Head Quits
Despite having put in as much testing time as most of the major players, experts have remained skeptical of Uber’s autonomous driving program. This isn’t because it lacks the necessary technology or hardware, but because it lacks a stable corporate environment. There have been no shortage of ugly headlines surrounding the company this year, and it’s beginning to hemorrhage essential staff members. This week, Uber lost its vice president of global vehicle programs, Sherif Marakby, and sustained another blow to its self-driving aspirations and pride.
While the ride-haling service has declined to elaborate on the reasons for Marakby’s exit, he had only been with the company since last April. After twenty-five years with Ford, Uber poached him specifically for his expertise in autonomous development and electronic safety systems.
This loss follows the departure of Uber’s president, vice president of product and growth, senior director of engineering, its head of communications, head of AI labs, and numerous members of its self-driving programs — all within the last few months.
![Matt Posky](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/08/25/1357641_2.jpg?size=50x50)
As Uber Implodes, President Jeff Jones Cancels His Six-Month Ride
Uber’s president Jeff Jones is quitting the car-hailing business after a brief six-month stretch.
Jones’ choice of a swift departure is essentially down to the company’s controversy laden decisions and apparent degenerate corporate culture. In addition to allegations of widespread sexual harassment, Uber has managed to routinely anger local governments by ignoring autonomous testing laws and by employing algorithms that denied service to potential investigators, regulators, or law enforcement officials. It’s also been accused of property theft, and CEO Travis Kalanick is exhibiting behavior unlikely to win people over.
It’s a real shit show.
![Matt Posky](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/08/25/1357641_2.jpg?size=50x50)
So Far, 2017 Just Hasn't Been Uber's Year
It would be an understatement to suggest that Uber has had a bad couple of weeks. It kicked off with a highly publicized blog posting from former engineer Susan Fowler describing intrinsic sexual harassment at the San Francisco-based ride-hailing service. This was followed by an open letter from two of its investors condemning the company for fostering poor corporate behavior and unhealthy business practices. This, of course, was fast followed by a lawsuit from Google-parent Alphabet’s Waymo that alleged Uber stole some of its driverless car technology.
That was last week. This week saw Uber CEO Travis Kalanick asking his senior vice president of engineering, Amit Singhal, to step down after it came to light that Singhal had neglected to reveal that he was the subject of an ongoing sexual harassment investigation at his previous employer Google. However, Kalanick ended up being the subject of his own controversy just a few days later.
![Matt Posky](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/08/25/1357641_2.jpg?size=50x50)
If You Want to Feel Good About Your Job, Read This
Is your boss really grinding your ass today? Did Karen book your top choice for vacation week? Is Kyle playing fast and loose with his lunchtime hours? Consider yourself lucky.
There’s an altogether different alternative to the white- and blue-collar jobs out there today. Uber. Yes, the ride-hailing service that allows people to pocket a little extra cash in their off hours can be just that, or a grueling, never-ending career.
Economy-class syndrome isn’t just for airline travelers.
![Steph Willems](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/07/20/1318305_1.jpg?size=50x50)
New Massachusetts Law Hands Part of Uber Fare to Cab Companies
From the everyone’s a winner! file comes this story. Soon, whenever a Massachusetts resident hails an Uber, the state will hand part of their fare to their direct competition.
Reuters reports that Massachusetts lawmakers are poised to levy a five-cent-per-trip levy on ride-hailing apps like Uber and Lyft — a new corporate welfare initiative that is the first of its kind in the U.S.
![Steph Willems](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/07/20/1318305_1.jpg?size=50x50)
Uber Allegedly Buys 100,000 S-Class Cars, Confusing Everyone
Uber wants to eliminate drivers from its operation, but the ride-hailing service reportedly just purchased an armada’s worth of Mercedes-Benz S-Class sedans that don’t yet have fully autonomous capability.
On Friday, Reuters reported that sources at both companies told the German publication Manager Magazin that an order had been made by Uber for “at least” 100,000 S-Class vehicles.
The shelf price for that volume of Benz’s would be in the neighbourhood of $10 billion.
![Steph Willems](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/07/20/1318305_1.jpg?size=50x50)
Ford Creates a Spin-off of Its Most Popular Show
Ford Motor Company has decided it wants to do more than just sell cars and trucks.
On March 11, the automaker announced the creation of a new business subsidiary in the hopes of becoming a leader in the field of mobility services.
Ford Smart Mobility LLC will be headed by former Steelcase CEO Jim Hackett, who will leave Ford’s board of directors in order to take on the new position.
Ford joins a growing list of automotive rivals looking to diversify their operations by investing in the emerging field, the most prominent aspect of which is ride-sharing and ride-hailing services.
![Steph Willems](https://cdn-fastly.thetruthaboutcars.com/media/profile/2022/07/20/1318305_1.jpg?size=50x50)
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