Fiat Chrysler Tops Annual 'Total Quality' Survey

Fiat Chrysler Automobiles earned the top spot overall in an annual survey of new car quality.

Strategic Vision, a San Diego-based research firm, ranked FCA No. 1 for the first time since the company began measuring customer satisfaction in 1995. Last year, Kia earned top honors.

FCA had six cars that topped their respective segments, including the Fiat 500 and 500e; Dodge Charger, Challenger and Durango; and, the Jeep Wrangler Unlimited.

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  • 28-Cars-Later Suggestion for future QOTD: Given the fact US road infrastructure is crumbling around us why must all new cars have 20+ inch wheels with tires an inch or two thick in sidewall which literally become bent over time bc of potholes? I know initially in the 90s wheels got bigger to accommodate larger disc brakes but its gone a little too far given the road infrastructure don't ya think?
  • Jeff Keep your vehicle well maintained and it will run a long long time.
  • AZFelix "Oh no! Anyway... " Jeremy Clarkson
  • SCE to AUX I can't warm up to the new look. Still prefer my 22 SF.
  • SCE to AUX I guess the direct sales stores weren't polled. Unless dealers are going out of business, I don't feel one bit sorry for them. They should most fear the mfrs who are eager to get rid of them, reducing costs and increasing customer satisfaction.