Consumer Reports Takes a Stand Against Goofy Modern Gearshifts

Matt Posky
by Matt Posky

Oddball gearboxes have been around forever. Cord’s 810 had a Wilson preselector back in the 1930s, Chrysler had the the mid-century pushbutton PowerFlite, and Oldsmobile was throwing Hurst Lighting Rods into its H/O cars in the 1980s. However, the overwhelming majority of automatic and manual transmissions have come with a strikingly familiar column or floor-mounted shifter. More recently, automakers have become a little more experimental.

Modern electronics allowed for an influx of paddle shifters, followed by an array of gear selectors that seem to serve aesthetics more than basic function. Knobs, buttons and joysticks are replacing traditional designs, occasionally at the expense of consumer safety.

Inattentive drivers occasionally had trouble getting Chrysler, Dodge, and Jeep vehicles using Monostable shifters into park — resulting in a high-profile rollaway death and enough complaints to convince the NHTSA to demand a recall of over a million vehicles last year. Meanwhile, Acura, Lincoln and GMC have opted for less-than-satisfying button selectors, while Fiat Chrysler and Ford prefer that drivers dial in their gear of choice.

While a dedicated operator can easily master these systems, many average Josephs find them confusing — leading to potentially dangerous situations. With that in mind, America’s best-known consumer research publication has decided to take a firm stance on the matter.

Known for its consumer advocacy, Consumer Reports is drawing a line in the sand against any new vehicle with a non-traditional selector, saying it “believes so strongly that these types of shifters have the potential for harm that we are now deducting points from the Overall Score of any vehicle we determine has a shifter that is difficult to operate or that can be confused for other controls.”

It’s also docking points for any gearbox that doesn’t offer a conventional PRNDL pattern, or does not automatically return itself to park when the engine is shut off or the driver’s door is opened. That accounts for 50 individual models the publication had to revisit. As a result, Consumer Reports said it could no longer recommend the Chrysler 300, Lexus CT 200h, Mercedes-Benz GLE or the E-Class.

“If done right, new shifter designs can actually result in safer cars,” says Reports’ director of automotive testing, Jake Fisher. “CR encourages innovations in design and engineering, but safety needs to be a priority.”

One example of “done right” is the new rotary shifter on the Ford Fusion, which returns the vehicle to park automatically whenever the engine stops firing or the driver’s side door opens. Ford implemented those features, and made sure to highlight them, in the wake of FCA’s massive recall of Monostable-equipped cars.

Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • Sportyaccordy Sportyaccordy on Mar 02, 2017

    I got used to that BMW shifter in about 15 minutes.

  • RobbieAZ RobbieAZ on Mar 02, 2017

    Consumer Reports thinks some of these shifters are 'difficult to operate'? What is their definition of 'difficult'? I mean how hard is it to turn a dial or push a lever up or down and maybe push a button? Just because people are not used to them does not mean they're 'difficult to operate'.

    • Sportyaccordy Sportyaccordy on Mar 02, 2017

      If you've been driving automatics for 20, 30, 40 years, and all of a sudden you get this weirdo push button crap, it can be off putting at best, dangerous at worst. A lot of time there's no upside to the design change either- takes up the same amount of room in the console for all intents and purposes. It's dumb.

  • Jeff Here's an idea from the past 0H:08 / 22:100:08 / 22:10 1970 Cadillac Eldorado (400HP 8.2L V8): Top 10 Facts You Didn't Know!
  • Ras815 It's a travesty that this is even allowed to carry the same 7er identity that the E23, E32 and E38 established.
  • V16 It's hard to believe that GM or Ford in 2024 can't or won't design a truly class leading sedan for the North American market.To cede the entire mainstream market to Japan and Korea is an embarrassment.
  • 1995 SC I don't know what the answer is, but out Germaning the Germans hasn't been it. Look at what works and do that (Escalade?). Maybe the world is ready for an option that just sort of shuts the world out at the end of the day and gives the driver a nice, supple ride home and is suited to the world that most people drive in.They won't though. The Journos will hate it and cry about ring times and at the end of the day that and dealers are who the cars are built for...not you. And Cadillac will likely fail sadly.
  • Daniel I couldn't agree more! As someone who is literally 100% brand agnostic, Cadillac is right up there with Lincoln for (relatively) very nice American brand designs and powetrains (OK, their sedans are getting a little stale with the same pointy, CyberTruck angles, but I digress) but their interiors really are absolutely lacking almost *any* differentiation from the "solid for what it is" Chevy parts bin and deserves better!
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