Ford Super Duty Owner Gets Refund After Diesel Pickup Grows Afterburner

Steph Willems
by Steph Willems

If the dome light in Shelley Shields’ Ford F-450 Super Duty stopped working, she could easily have read a book by the hellish glow emanating from underneath her pickup.

The Cochrane, Alberta driver returned the 6.7-liter Power Stroke diesel-powered vehicle shortly after purchase after noticing flames shooting from the tailpipe and the exhaust glowing like a certain part of Amsterdam, Truck Trend reports.

Photos posted to Shield’s Facebook page show the situation underneath — and behind — the pickup. Great for melting driveway ice, but definitely unsettling for the owner.

When Shields contacted Ford Canada for a fix, the automaker referred her back to her dealer. Luckily for Shields, the folks at Carstairs Ford didn’t take her for a ride. They offered to take back the vehicle and handed Shields a full refund.

While the owner walked away happy and no neighborhood cats found themselves toasted, the cause of the Ford’s red-hot pipe had forum posters wondering if the truck’s original equipment was to blame. The 6.7-liter Power Stroke’s 6.4-liter predecessor was once recalled for diesel particulate filter overheating, but the automaker claims this glowing Super Duty is a one-off.

In a statement, Ford North American Trucks and Commercial Vehicles Communications Manager Jiyan Cadiz claims the problem doesn’t stem from the factory.

“We have completed our initial investigation into the Super Duty in Canada and have determined it was caused by an incorrect repair after the truck was produced,” said Cadiz. “We are not aware of any other incidents, and we are taking action to prevent this from happening in the future. In this unique case, the customer returned the affected truck and received a refund.”

“Incorrect repair” is plenty vague, but Ford forum posters claim they know the real cause. Diesel fuel poured into the diesel exhaust fluid (DEF) tank during the pre-delivery inspection gets the blame, though it can’t be confirmed. If a technician did make such a whoopsies, it would essentially turn the exhaust system into an afterburner.

[Images: Facebook]

Steph Willems
Steph Willems

More by Steph Willems

Comments
Join the conversation
2 of 30 comments
  • Dukeisduke Dukeisduke on Oct 25, 2016

    This story showed up on the Ford Truck Enthusiasts (FTE) site recently, but they didn't have an explanation of the cause; just some vague statement from Ford that there would be a three month wait to get the truck fixed.

  • PRNDLOL PRNDLOL on Oct 25, 2016

    Hey watch the paint job!

  • Aaron Recently cross shopped both cars. Decided to go with the civic sport. Like the non direct injection 2.0 engine (no long term carbon buildup) and preferred the Hondas transmission over the Toyotas. The civic interior seems much nicer and roomier. Also Honda had many more civics available to choose from vs Toyota. Got almost 2k off sticker. Felt it was the better deal overall. Toyota was not budging on price.
  • FreedMike Not my favorite car design, but that blue color is outstanding.
  • Lorenzo Car racing is dying, and with it my interest. Midget/micro racing was my last interest in car racing, and now sanctioning body bureaucrats are killing it off too. The more organized it is, the less interesting it becomes.
  • Lorenzo Soon, the rental car lots will be filled with Kia's as far as the eye can see!
  • Lorenzo You can't sell an old man's car to a young man, but you CAN sell a young man's car to an old man (pardon the sexism, it's not my quote).Solution: Young man styling, but old man amenities, hidden if necessary, like easier entry/exit (young men gradually turn into old men, and will appreciate them).
Next