In Wake of Crashes, Public Confidence in Self-driving Cars Pulls a U-Turn

Steph Willems
by Steph Willems

Following a Wild West-like expansion in autonomous vehicle testing, coupled with years of rosy predictions from automakers and Silicon Valley types, the public seemed ready to embrace self-driving cars with open arms.

Opinion polls showed significant distrust in the technology, but least among young adults, the idea of self-driving cars remained a popular one. That’s changed, apparently.

According to an ongoing tracking study conducted by the American Automobile Association, public perception of self-driving vehicles took a major hit in the wake of highly reported accidents involving autonomous vehicles.

It shouldn’t come as a surprise. As self-piloted vehicles leave the realm of TED talks and urban planning fantasies and enter the real world, deficiencies and faults inevitable crop up. The dangers of unperfected technology are laid bare.

In AAA’s survey of just over 1,000 adults, 73 percent of American drivers said they would refuse to ride in a self-driving car. That’s up from the 63 percent recorded in a similar survey late last year. Of the respondents, 63 percent say they would feel less safe sharing the road with AVs as a pedestrian or cyclist.

Chalk much of the about-face up to the fatal March collision between an autonomous Volvo XC90 operated by Uber Technologies and a 49-year-old pedestrian in Tempe, Arizona. In that incident, the Uber vehicle failed to react after encountering Elaine Herzberg walking her bike across a darkened street. The company suspended testing in the wake of the collision. Recently, a report surfaced stating that the vehicle’s onboard sensors recognized the pedestrian, but choose to ignore what it thought was a “false positive.”

Certainly, the fatal crash of a Tesla in Mountain View, California in late March didn’t do anything to improve the public’s perception of autonomous technology (even though the vehicle’s Autopilot features can’t be classified as such. Well, not anymore).

“Despite their potential to make our roads safer in the long run, consumers have high expectations for safety,” said Greg Brannon, AAA’s director of Automotive Engineering and Industry Relations. “Our results show that any incident involving an autonomous vehicle is likely to shake consumer trust, which is a critical component to the widespread acceptance of autonomous vehicles.”

Millennials, always quick to embrace new technologies, seem spooked by the incidents. In the latest survey, Millennial-aged respondents pulled the largest U-turn of any demographic, with 64 percent saying they’d be too afraid to ride in a self-driving vehicle. That’s up from 49 percent in late 2017.

“While autonomous vehicles are being tested, there’s always a chance that they will fail or encounter a situation that challenges even the most advanced system,” said Megan Foster, AAA’s director of Federal Affairs. “To ease fears, there must be safeguards in place to protect vehicle occupants and the motorists, bicyclists, and pedestrians with whom they share the road.”

Well, yes. It’s looking more and more likely that a standardization of required autonomous hardware lies on the horizon, rather than today’s hodge-podge of radar, lidar, and cameras. We’ve seen drawbacks ranging from preventable death to rider inconvenience (check out this video of a Waymo minivan trying, and failing, to merge) since the onset of real-world testing, and the public’s watching. It seems they don’t like what they see.

[Image: Waymo]

Steph Willems
Steph Willems

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  • Bloodnok Bloodnok on May 22, 2018

    i'm with those leery of robotic automobiles. i was nearly sideswiped by a baidu robot (a black lincoln) when i was riding my bike along cañada road in the bay area. thing came right across the solid white line marking the bike lane as it passed me. and on a straight road. i was underwhelmed. but there's nowhere one can report these unwanted close encounters. the dmv's site is useless on that account.

  • Dantes_inferno Dantes_inferno on May 23, 2018

    This is part of SKYNET's diabolical plan to coerce humans into autonomous vehicles - and send the command to override all safety features and exterminate all humans by locking the doors and driving the vehicles into walls, each other, or off the nearest cliff. DO NOT TRUST AUTONOMOUS VEHCILES! You have been warned!!!

  • Zipper69 "At least Lincoln finally learned to do a better job of not appearing to have raided the Ford parts bin"But they differentiate by being bland and unadventurous and lacking a clear brand image.
  • Zipper69 "The worry is that vehicles could collect and share Americans' data with the Chinese government"Presumably, via your cellphone connection? Does the average Joe in the gig economy really have "data" that will change the balance of power?
  • Zipper69 Honda seem to have a comprehensive range of sedans that sell well.
  • Oberkanone How long do I have to stay in this job before I get a golden parachute?I'd lower the price of the V-Series models. Improve the quality of interiors across the entire line. I'd add a sedan larger then CT5. I'd require a financial review of Celestiq. If it's not a profit center it's gone. Styling updates in the vision of the XLR to existing models. 2+2 sports coupe woutd be added. Performance in the class of AMG GT and Porsche 911 at a price just under $100k. EV models would NOT be subsidized by ICE revenue.
  • NJRide Let Cadillac be Cadillac, but in the context of 2024. As a new XT5 owner (the Emerald Green got me to buy an old design) I would have happy preferred a Lyriq hybrid. Some who really like the Lyriq's package but don't want an EV will buy another model. Most will go elsewhere. I love the V6 and good but easy to use infotainment. But I know my next car will probably be more electrified w more tech.I don't think anyone is confusing my car for a Blazer but i agree the XT6 is too derivative. Frankly the Enclave looks more prestigious. The Escalade still has got it, though I would love to see the ESV make a comeback. I still think GM missed the boat by not making a Colorado based mini-Blazer and Escalade. I don't get the 2 sedans. I feel a slightly larger and more distinctly Cadillac sedan would sell better. They also need to advertise beyond the Lyriq. I don't feel other luxury players are exactly hitting it out of the park right now so a strengthened Cadillac could regain share.
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