Breaking: Sleazy Used Car Salesman Heads to the Slammer

Steph Willems
by Steph Willems

It’s among the most prolific stereotypes of the automotive world. The shady used car salesman. Often pictured standing next to an overvalued Kia Sephia (a “smokin’ deal!”) while wearing a loud sport coat and white belt, the specter of these fly-by-night fraudsters have plagued reputable dealers for decades.

In Oshawa, Ontario, a city best known for housing General Motors’ Canadian headquarters and a former TTAC managing editor, one such criminal just met his fate. How sweet it must be for the poor buyer he swindled.

According to the province’s vehicles sales regulator, Ryen Maxwell can look forward to spending the holidays in jail. A former registered salesperson at Oshawa’s Countryside Motors, Maxwell was sentenced to 30 days in jail after being found guilty of violating both the Consumer Protection Act and the Motor Vehicle Dealers Act.

The sentencing was carried out Tuesday. Maxwell was charged with falsifying documents and furnishing false information to financial institutions, as well as committing an unfair business practice. So, what did Maxwell do, actually? According to the Ontario Motor Vehicle Industry Council, he falsified employment information on a credit application for a “vulnerable consumer,” sending it out to several lenders. The buyer was unaware of the salesman’s actions.

The end result? The “vulnerable consumer” soon found him or herself on the hook for three vehicles, not one. Among smokin’ deals, this has to be the worst.

During Maxwell’s trial, OMVIC argued his actions were “planned, ongoing, and motivated by greed.” It didn’t help Maxwell’s case that he had previously served 18 months of house arrest for a fraud conviction. For failing to prevent Maxwell’s actions, the court fined Countryside Motors $5,000. (OMVIC later issued a proposal to yank the registration of both the dealer and its operator.)

Maxwell, whose registration was revoked in 2016, was charged in 2015 and convicted in May of this year.

Based on some cursory online sleuthing, it seems Maxwell’s position at Countryside Motors was “manger,” at least according to his Linkedin page. An appropriate position given the holiday season. However, a customer who left this single one-star review on Yelp didn’t seem too enamoured with Mr. Maxwell’s Grinch-like sales practices.

Our salesman’s trail doesn’t end there. In September of 2016, Maxwell’s name appears in a story printed in the aftermath of “Project Defiance,” a two-month-long police investigation into counterfeit checks. Among the 55 charges laid against 11 people (10 from Oshawa), are two counts of Fraud over $5,000 and Utter Forged Document for Ryen Maxwell, 38. The charges came after a series of arrests and search warrants executed in late August and early September.

Just to reiterate an earlier point: not every used car salesman is out to get you. This isn’t to say you shouldn’t do your homework first and suspect everything and everyone, but it’s quite rare to walk away from a used car purchase with a subprime loan on three vehicles.

[Image: Steven Snodgrass / Flickr]

Steph Willems
Steph Willems

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  • Sportyaccordy Sportyaccordy on Dec 21, 2017

    I haven't had many problems with used car dealers, but I am probably a dealer's worst nightmare (financial analyst/engineer, native NYer, shadetree mechanic). Unless of course they have a rare car I want in the condition I want.......... but even still, when it comes to financing I don't play.

  • Mikey Mikey on Dec 21, 2017

    A few years ago here in the "Shwa " we must have had to 30-40 of those small BHPH lots in the area. They opened, closed, changed names, went broke, or were shut down. These dealers ended up with the junk, that the franchise operations didn't want to deal with. Even the bigger, more established used car lots wouldn't touch such vehicles. It all changed July 1st 2016. The Ministry of Transport introduced some of the toughest safety check rules in North America...Today, if its not financially viable to certify a vehicle, it becomes food for the crusher. Most of the small, shaky little lots folded up within months . However, that all being said, the crooks will always find a way, to screw the most vulnerable members of society.

  • SCE to AUX Over the last 15 years and half a dozen vehicles, my Hyundais and Kias have been pretty cheap to maintain and insure - gas, hybrid, and electric.I hate buying tires - whose cost goes by diameter - and I'm dreading the purchase of new 19s for the Santa Fe.I also have an 08 Rabbit in my fleet, which is not cheap to fix.But I do my own wrenching, so that's the biggest factor.
  • MaintenanceCosts '19 Chevy Bolt: Next to nothing. A 12v battery and a couple cabin air filters. $400 over five years.'16 Highlander Hybrid, bought in 2019: A new set of brakes at all four corners, a new PCV valve, several oil changes, and two new 12v batteries (to be fair, the second one wasn't the car's fault - I had the misfortune of leaving it for a month with both third-row interior lights stealthily turned on by my kid). Total costs around $2500 over five years. Coming due: tires.'11 BMW 335i, bought in late 2022: A new HID low beam bulb (requiring removal of the front fascia, which I paid to have done), a new set of spark plugs, replacements for several flaking soft-touch parts, and two oil changes. Total costs around $1600 over a year and a half. Coming due: front main seal (slow leak).'95 Acura Legend, bought in 2015: Almost complete steering and suspension overhauls, timing belt and water pump, new rear brakes, new wheels and tires, new radiator, new coolant hoses throughout, new valve cover gaskets, new PS hoses, new EGR valve assembly, new power antenna, professional paint correction, and quite a few oil changes. Total costs around $12k over nine years. Coming due: timing belt (again), front diff seal.
  • SCE to AUX Given this choice - I'd take the Honda Civic Sport Hatchback (CVT). I 'built' mine for $28777.To my eye, the Civic beats the Corolla on looks these days.But for the same money, I can get an Elantra N-Line with 7-speed DCT, 201 HP, and good fuel economy, so I'd rather go for that.
  • Dr.Nick The cars seem really expensive with tight back seats and Cadillac was on the list of the highest price gouging dealers coming out of COVID. I don’t understand the combination, shouldn’t they be offering deals if they are not selling?
  • Dr.Nick Too bad the Turbo XT isn’t coming. The Outback Turbo is not bad at all, would be a lot of fun in the shorter Forester.
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