When is a Delivery Not a Delivery? When It Involves a French Volkswagen

Steph Willems
by Steph Willems

There’s nothing like the antics automakers get up to when fierce rivalry or falling sales forces an emergency pressing of the desperation button. Just last year, Fiat Chrysler Automobiles found itself in quite a bit of hot water after its long-running sales-recording practices came under the federal microscope. Mounting pressure eventually forced the company to dial back its monthly figures, shattering some advertisement-friendly sales streaks.

Across the pond, Volkswagen now finds itself with egg (quiche?) on its face following a report by its internal auditors. According to German publication Der Spiegel, the automaker plumped up its French sales tallies for years — to the tune of at least 800,000 vehicles.

The details of this latest case of sales fudging, which apparently went undiscovered for seven years, seem particularly brazen.

The report claims Volkswagen’s French division sent misleading delivery figures to the automaker’s headquarters starting in 2010.

VW’s auditors discovered many owners registered their cars “several months or even years” after the automaker recorded the delivery of those vehicles, Der Spiegel wrote, and some didn’t even have purchase contracts at the recorded time of delivery. The inflated sales reportedly involves vehicles from across the Volkswagen Group range — VW, Audi, Skoda and Seat.

The auditor’s report isn’t new, having landed on VW Group CEO Matthias Müller’s desk in late April, though it is to the public. It’s believed the findings led to the departure of the head of VW’s French division. Jacques Rivoal quit the company following the report, with VW claiming “strategic differences” with management as the reason.

The automaker has not acknowledged the contents of the report.

In France, Volkswagen Group plays third fiddle in a market dominated by domestic vehicles from PSA Group and Renault. Car sales in the Tricolor country fell 2.2 percent in 2010 as France gradually fell victim to the eurozone recession plaguing its neighbors. Though the sales slide wasn’t as steep as in Germany, Italy, or Greece, it did impact Volkswagen. French VW Group sales of roughly 277,000 in 2011 declined to about 237,000 three years later, but the slump wasn’t nearly as bad as the steep declines recorded by PSA and Renault during that period.

Or so the company believed. So far, it isn’t known when or if the automaker will be compelled to pull an FCA and trim back its official French sales figures.

[Source: Reuters] [Image: Volkswagen]

Steph Willems
Steph Willems

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  • DownUnder2014 DownUnder2014 on Jul 05, 2017

    That is very interesting. I wonder if they have done it for any other market...

    • APaGttH APaGttH on Jul 06, 2017

      Given the rat's nest that is being exposed, I would venture to say, yes.

  • JohnTaurus JohnTaurus on Jul 06, 2017

    I need RobertRyan to come and explain how this is actually good news for VW. I wouldn't blame the French VW guys, they're just following the example set by those back in Germany: solving problems by lying and cheating.

    • See 1 previous
    • Inside Looking Out Inside Looking Out on Jul 06, 2017

      Because VW is #1 in the visible Universe (and most likely other parallel Universes as well).

  • Rochester When I was young, a number of girls I dated wanted to own a Jeep. I didn't understand (and don't like them myself), but it was certainly something. So good for Jeep leaning into that.
  • 3SpeedAutomatic Elon took his eye off the ball while pre-occupied with "X" (formerly Twitter). Now, Tesla is coming around and biting him on the arse!!In the car business, you need to keep you finger on the pulse. Momentum will only carry you so far. If in doubt, think Lordstown and Fisker. He thinks technology will solve his problems. However, Telsa has moved from premier product to commodity with other manufacturers entering his exclusive domain. Time for Elon to fly back to Tesla HQ and come up with a long term plan. 🚗🚗🚗
  • Irvingklaws Anymore seems I want a color that is not black, white, red, or some shade of silver/gray. Though I coveted them when I was younger, I also seem to have developed an aversion to all-black interiors. I have a deep negative reaction to any vehicle identifying as "triple black". Don't even get me started on black wheels...I'm not the only one. We're looking to replace my wife's silver CX-5 and one of her few non-negotiable prerequisites is that it be "a color" not in the aforementioned list. It's looking like a Cascade Green Forester with a light gray interior is in her future.
  • Bd2 I dig it, Pure Pazaak!
  • 3-On-The-Tree My C6 is all blacked out, the rims are matte black and interior all black with no contrast. I was never a fan of chrome rims and lots shiny chrome/silver trim etc.
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