Overheating Shelby GT350 Mustangs Spark Class-action Lawsuit

Steph Willems
by Steph Willems

Calling the blistering Shelby GT350 Mustang “track-ready” has led to unexpected consequences for Ford Motor Company. As of late yesterday, the automaker finds itself the subject of a class-action lawsuit.

Owners of 2016 models are turning up the heat on the Blue Oval after their vehicles’ transmissions and differentials overheated, forcing the cars into performance-sapping (but component-saving) “limp mode.” Certain GT350s — base and Tech Package variants, to be exact — came from the factory without transmission and differential coolers. While fast, the models created headaches for some owners. Many drivers suddenly found themselves stuck in limp mode mid-race, or on the road.

The lawsuit, filed in a U.S. District Court in Florida by law firms Hagens Berman and Grossman Roth Yaffa Cohen, claims Ford’s declaration of track-readiness, coupled with the lack of cooling systems, isn’t safe. Power and speed loss can occur within 15 minutes of the start of a race, the suit states. The plaintiffs claim the sudden loss of power can prove disorienting, increasing the odds of a crash. (You can watch a video of a limp mode intervention here.)

Steve Berman, managing partner of Hagens Berman, said owners paid over $50,000 for a product that didn’t live up to expectations.

“We believe that Ford induced purchasers with its ‘track-ready’ marketing, when in fact it knew that this defect would ultimately bar these Mustangs from ever being the hotrod consumers paid for,” he said in a media release. “Ford’s only answer to owners has effectively been, ‘pay for a fix on your own dime.'”

The suit demands Ford reimburse owners for the purchase cost of the vehicle, as well as punitive damages and depreciation costs.

While Ford has since installed transmission and differential coolers as standard equipment on all 2017 Shelby GT350 models, it doesn’t help owners of 2016 vehicles. The full performance potential of those models could only be unlocked by ordering a $6,500 Track Package. Not surprisingly, complaints about the earlier model’s limited endurance cropped up quickly. Many owners took to online forums to air their frustrations.

One Utah owner posting on gt350.org last October claimed the Ford salesman who sold him the Mustang said his Tech Package model came equipped with the proper cooling systems.

“As you can expect, I’m not very happy to find out that my car doesn’t have the diff and trans coolers it needs to even last a 20 min track session without going into limp mode,” the poster wrote. Other forums revealed similar gripes. While many owners claim that even base-model GT350s should be capable of handling the rigors of a track, other claim they simply should have known to buy the Track Package.

Ford has so far not responded to the lawsuit.

[Image: Ford Motor Company]

Steph Willems
Steph Willems

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  • Higheriq Higheriq on Mar 24, 2017

    "Track ready" does not equal "race ready". This is just another frivolous lawsuit by money-hungry attorneys. Complete B.S.

  • Jfbar167 Jfbar167 on Mar 24, 2017

    I'm sure what makes it worse , is "most" of the early cars had a (little) markup on them. You think for 80K+ they can run a few laps.

    • Raph Raph on Mar 24, 2017

      So the manufacturer should anticipate dealer mark-up when they design a car and how it performs? In that case I wonder how one of the first buyers of the Plymouth Prowler felt when he paid 90k for his V6 Hot Rod only to have it soundly beaten by a much less expensive Camaro and Firebird at the time? What about he 911R? It was selling for a substantial increase over the GT2 should it have offered half a million dollars in performance since that is what some dealers were charging for it.

  • NJRide Let Cadillac be Cadillac, but in the context of 2024. As a new XT5 owner (the Emerald Green got me to buy an old design) I would have happy preferred a Lyriq hybrid. Some who really like the Lyriq's package but don't want an EV will buy another model. Most will go elsewhere. I love the V6 and good but easy to use infotainment. But I know my next car will probably be more electrified w more tech.I don't think anyone is confusing my car for a Blazer but i agree the XT6 is too derivative. Frankly the Enclave looks more prestigious. The Escalade still has got it, though I would love to see the ESV make a comeback. I still think GM missed the boat by not making a Colorado based mini-Blazer and Escalade. I don't get the 2 sedans. I feel a slightly larger and more distinctly Cadillac sedan would sell better. They also need to advertise beyond the Lyriq. I don't feel other luxury players are exactly hitting it out of the park right now so a strengthened Cadillac could regain share.
  • CM Korecko Cadillacs traditionally have been opulent, brash and leaders in the field; the "Standard of the World".That said, here's how to fix the brand:[list=1][*]Forget German luxury cars ever existed.[/*][*]Get rid of the astromech droid names and bring back Seville, Deville, Eldorado, Fleetwood and Brougham.[/*][*]End the electric crap altogether and make huge, gas guzzling land yachts for the significant portion of the population that would fight for a chance to buy one.[/*][*]Stop making sports cars and make true luxury cars for those of us who don't give a damn about the environment and are willing to swim upstream to get what we really want.[/*][*]Stop messing around with technology and make well-made and luxurious interiors.[/*][*]Watch sales skyrocket as a truly different product distinguishes itself to the delight of the target market and the damnation of the Sierra Club. Hell, there is no such thing as bad publicity and the "bad guy" image would actually have a lot of appeal.[/*][/list=1]
  • FreedMike Not surprisingly, I have some ideas. What Cadillac needs, I think, is a statement. They don’t really have an identity. They’re trying a statement car with the Celestiq, and while that’s the right idea, it has the wrong styling and a really wrong price tag. So, here’s a first step: instead of a sedan, do a huge, fast, capable and ridiculously smooth and quiet electric touring coupe. If you want an example of what I’m thinking of, check out the magnificent Rolls-Royce Spectre. But this Cadillac coupe would be uniquely American, it’d be named “Eldorado,” and it’d be a lot cheaper than the $450,000 Spectre – call it a buck twenty-five, with a range of bespoke options for prospective buyers that would make each one somewhat unique. Make it 220 inches long, on the same platform as the Celestiq, give it retro ‘60s styling (or you could do a ‘50s or ‘70s throwback, I suppose), and at least 700 horsepower, standard. Why electric? It’s the ultimate throwback to ‘60s powertrains: effortlessly fast, smooth, and quiet, but with a ton more horsepower. It’s the perfect drivetrain for a dignified touring coupe. In fact, I’d skip any mention of environmental responsibility in this car’s marketing – sell it on how it drives, period.  How many would they sell? Not many. But the point of the exercise is to do something that will turn heads and show people what this brand can do.  Second step: give the lineup a mix of electric and gas models, and make Cadillac gas engines bespoke to the brand. If they need to use generic GM engine designs, fine – take those engines and massage them thoroughly into something special to Cadillac, with specific tuning and output. No Cadillac should leave the factory with an engine straight out of a Malibu or a four-banger Silverado. Third step: a complete line-wide interior redo. Stop the cheapness that’s all over the current sedans and crossovers. Just stop it. Use the Lyriq as a blueprint – it’s a big improvement over the current crop and a good first step. I’d also say Cadillac has a good blend of screen-controlled and switch-controlled user interfaces; don’t give into the haptic-touch and wall-to-wall screen thing. (On the subject of Caddy interiors – as much as I bag on the Celestiq, check out the interior on that thing. Wow.)Fourth step: Blackwing All The Things – some gas, others electric. And keep the electric/gas mix so buyers have a choice.Fifth step: be patient. That’s not easy, but if they’re doing a brand reset, it’ll take time. 
  • NJRide So if GM was serious about selling this why no updates for so long? Or make something truly unique instead of something that looked like a downmarket Altima?
  • Kmars2009 I rented one last fall while visiting Ohio. Not a bad car...but not a great car either. I think it needs a new version. But CUVs are King... unfortunately!
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