Report: Volkswagen's Reported Death and Injury Claims May Be Too Low

Aaron Cole
by Aaron Cole

A study commissioned by Bloomberg, conducted by Stout Risius Ross, revealed that Volkswagen’s rate of injury or fatal crashes reported by the automaker was significantly lower than 11 other automakers and nine times less than the industry average.

“The data demonstrates that even on a fleet-adjusted basis, the number of reported incidents by Volkswagen is significantly below what one would expect based on those reported by other automakers,” Neil Steinkamp, a Stout Risius managing director, told Bloomberg. “They are also significantly below the reporting of automakers that have already been cited for non-compliance.”

The report calls into question whether Volkswagen has been accurately reporting crashes, as required by law. Volkswagen didn’t comment on the report.

Last month, Fiat Chrysler Automobiles reported that it had under-reported death and injury claims to the National Highway Traffic Safety Administration under the Transportation Recall Enhancement, Accountability and Documentation (TREAD) Act. Earlier this year, Honda was fined $70 million for its errors in reporting under the law.

According to Bloomberg, an auto watchdog group said the low numbers from Volkswagen indicated that the automaker may not be correctly reporting safety data.

“NHTSA doesn’t have the resources to police all of this, but now they’re asking the automakers to tell them whether they’re in compliance,” Clarence Ditlow, executive director for the Center for Auto Safety, told Bloomber. “For the automakers, it’s a time of reckoning.”

Volkswagen reported 34 serious crashes for every million cars, according to the data. By comparison, General Motors reported 524 crashes per million vehicles and Nissan reported 78 crashes per million. Honda and FCA, who admitted they under-reported, reported 78 and 101 crashes per million respectively.


Aaron Cole
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  • Brandloyalty Brandloyalty on Oct 12, 2015

    The cause is obvious. VW drivers are sooo much more skilled than non-VW drivers. At least that's what VW drivers seem to want everyone to believe.

  • Flybrian Flybrian on Oct 12, 2015

    Does this include accidents caused by loss of control after dried trim adhesive gets into the driver's eyes? When vision is obscured by a falling headliner? When first responders cannot access the occupant because of a broken door handle? When occupants can't escape a vehicle because the interior door pull has disintegrated? When an owner suffers a stroke after reading a repair estimate for a scrambled key that requires a $1200 instrument cluster because that's where the immobilizer is ?

    • Northeaster Northeaster on Oct 13, 2015

      C'mon, it's the rain blowing in the driver's face through his/her window (which is open because the window regulator clips have failed) that causes most of the unreported accidents.

  • 1995 SC I don't know what the answer is, but out Germaning the Germans hasn't been it. Look at what works and do that (Escalade?). Maybe the world is ready for an option that just sort of shuts the world out at the end of the day and gives the driver a nice, supple ride home and is suited to the world that most people drive in.They won't though. The Journos will hate it and cry about ring times and at the end of the day that and dealers are who the cars are built for...not you. And Cadillac will likely fail sadly.
  • Daniel I couldn't agree more! As someone who is literally 100% brand agnostic, Cadillac is right up there with Lincoln for (relatively) very nice American brand designs and powetrains (OK, their sedans are getting a little stale with the same pointy, CyberTruck angles, but I digress) but their interiors really are absolutely lacking almost *any* differentiation from the "solid for what it is" Chevy parts bin and deserves better!
  • Fred Do what GM wants, cut costs. Pull out of racing hyper cars, defund the F1 program. Finally make more SUVs.
  • Cprescott I would do the following for Cadihack:[list=1][*] Make the V-Series as the base model and then add hybrid to the upgrade;[/*][*]Can the hideous Arts and Scientology (!) design disaster and bring out smoother yet crisp and sleek styling - no more boxes or tacky lighting. Let the body sculpturing win the day. I'd say take Audi and cross it with Genesis to give the vehicles stance and easily identifiable brand cues.[/*][*]Come up with interiors that are unique with quality materials and not something that looks like you ripped off Hyundai and Kia. The car must have four bucket seats that are all adjustable. [/*][*]Build to order. Get rid of this buying a Cadihack off the lot and sell at retail for a car built specifically for the client. Nothing makes a premium statement than a car built specifically for the customer - dealer will like because car will be sold at sticker.[/*][*]Expand exterior and interior colors and combinations.[/*][*]Share nothing with any other GM product. Each car / vehicle has to be a standout model even if the basis is common platform - if Hyundai/Kia/Genesis can pull this off, GM must be able to do.[/*][*]Do not mistake sticker price for luxury. The car's design and material integration will do that for you. If it does not feel, look, and smell premium, it is a Chevrolet.[/*][*]Special customer service - at the time of delivery, client gets to meet the service team that will deliver five years of complimentary service PLUS free tires for the first 50k. Special appointments and pick up car from customer and then bring it back. [/*][*]Loaner car delivered if vehicle is in the shop more than routine maintenance and picked up free of charge for first five years.[/*][*]Thoughtful design trumps technology. Vehicle should be intuitive to use and built to coddle the customer beyond his/her expectations. Vehicle must have "Wow!" - not just good enough.[/*][/list=1]
  • KOKing Kinda hate to say this but they need to be an American Land Rover sans the offroad image (and capability). Leave the Escalade alone and do a shrunken Escalade-esque lineup (the first time I saw a Hyundai Palisade I thought that was the XT6 that Cadillac shoulda made) and dump the alphabet soup models and trims.
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