Volkswagen of America CEO Horn: We Need to 'Bloody Learn' to Get Act Together

Aaron Cole
by Aaron Cole

Volkswagen of America CEO Michael Horn testified to a congressional committee Thursday that he wasn’t aware until last month of the illegal “defeat device” installed on nearly 500,000 cars in the U.S. — approximately 11 million worldwide — and that the car company could take several years to fix its cars.

Horn testified in front of the U.S. House Energy and Commerce’s subcommittee for oversight and investigations for more than two hours.

“I would like to offer a sincere apology for Volkswagen’s use of a software program that served to defeat the regular emissions testing regime,” Horn said in a prepared response before answering questions from representatives.

Questions from the members of the subcommittee centered on when Horn was made aware of the illegal devices that cheated their way through Environmental Protection Agency emissions tests.

Horn said that he was told of the illegal software code — which could detect when the cars were being tested for emissions and temporarily reduce performance to meet emissions standards in testing-mode only — in September 2015, when the EPA notified the automaker of its non-compliance. He said he was unaware of the defeat device in spring 2014, when researchers at West Virginia University told the automaker its cars polluted up to 40 times the legal limit.

“I had no reason to believe there was a defeat device,” Horn said.

Horn said cars equipped with the illegally polluting diesel engines were recalled in December 2014, but those cars were not brought into compliance with legal standards.

Questions from committee members focused heavily on dealer compensation for cars that Volkswagen refused to sell beginning last month. Horn said the company sent dealers an undisclosed amount of money Oct. 1 to offset losses and to spend for company satisfaction.

Horn added few key details on how the automaker would fix its cars. For Generation 3 cars — model year 2015-2016 cars — a simple software fix would start at the beginning of next year. For Generation 2 cars — Volkswagen Passats starting in 2012 fitted with urea injectors — a fix would be proposed by the “middle of next year,” he said. For Generation 1 cars — Jettas, Golfs and Beetles — which comprise about 350,000 of the 482,000 cars in America, Horn didn’t give a timeline for those significant fixes.

“We know we can fix these vehicles to achieve emissions standards,” Horn said.

Horn said he was disappointed in the automaker in its deception and said that he believed the cheating was limited to a few engineers who knowingly broke the law. Representatives said that was hard to believe.

“Either your entire organization is incompetent … or they are complicit at the highest levels in a massive cover up,” said Rep. Chris Collins, a Republican from New York.

“I worked 25 years for this company … not cheating was always a given for this company, for me,” Horn said. “I hope these (internal) investigations will discover what drove these people … into these decisions and these actions.”


Aaron Cole
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  • Voyager Voyager on Oct 09, 2015

    From the people who are famous for saying "Wir haben es nicht gewusst? Make that "didn't know we did" and/or "didn't know we weren't supposed to do that". Better look whether Volkswagen did not use cheating software to pass gasoline car emissions testing too...

  • Notapreppie Notapreppie on Oct 09, 2015

    “Either your entire organization is incompetent … or they are complicit at the highest levels in a massive cover up,” said Rep. Chris Collins, a Republican from New York. What an obnoxious false dichotomy. It is NOT either or and there is easily a continuum of possibilities here. Possible scenarios: 1) Upper level manager/exec saying to a middle manager in diesel drivetrain engineering, in a fit of rage, "Look, just f-ing make it work! I don't care how! If we don't meet these targets in 6 months, you're fired!" And then that exec never bothered to check up on how they achieved those targets. 2) Two groups were placed against each other competitively and one group cheated to get the bonus. What Rep. Collins doesn't seem to understand is that large organizations don't have the all-knowing MCP from Tron sitting at the top. Hell, the MCP wasn't even all-knowing. I wish, wish, wish politicians would quit pandering to the intellectually inferior who can't possibly understand concepts that have more than two shades of gray.

  • Fred Do what GM wants, cut costs. Pull out of racing hyper cars, defund the F1 program. Finally make more SUVs.
  • Cprescott I would do the following for Cadihack:[list=1][*] Make the V-Series as the base model and then add hybrid to the upgrade;[/*][*]Can the hideous Arts and Scientology (!) design disaster and bring out smoother yet crisp and sleek styling - no more boxes or tacky lighting. Let the body sculpturing win the day. I'd say take Audi and cross it with Genesis to give the vehicles stance and easily identifiable brand cues.[/*][*]Come up with interiors that are unique with quality materials and not something that looks like you ripped off Hyundai and Kia. The car must have four bucket seats that are all adjustable. [/*][*]Build to order. Get rid of this buying a Cadihack off the lot and sell at retail for a car built specifically for the client. Nothing makes a premium statement than a car built specifically for the customer - dealer will like because car will be sold at sticker.[/*][*]Expand exterior and interior colors and combinations.[/*][*]Share nothing with any other GM product. Each car / vehicle has to be a standout model even if the basis is common platform - if Hyundai/Kia/Genesis can pull this off, GM must be able to do.[/*][*]Do not mistake sticker price for luxury. The car's design and material integration will do that for you. If it does not feel, look, and smell premium, it is a Chevrolet.[/*][*]Special customer service - at the time of delivery, client gets to meet the service team that will deliver five years of complimentary service PLUS free tires for the first 50k. Special appointments and pick up car from customer and then bring it back. [/*][*]Loaner car delivered if vehicle is in the shop more than routine maintenance and picked up free of charge for first five years.[/*][*]Thoughtful design trumps technology. Vehicle should be intuitive to use and built to coddle the customer beyond his/her expectations. Vehicle must have "Wow!" - not just good enough.[/*][/list=1]
  • KOKing Kinda hate to say this but they need to be an American Land Rover sans the offroad image (and capability). Leave the Escalade alone and do a shrunken Escalade-esque lineup (the first time I saw a Hyundai Palisade I thought that was the XT6 that Cadillac shoulda made) and dump the alphabet soup models and trims.
  • Theflyersfan How to fix Cadillac? Blackwing.Now I know (because I've asked) dealers are still thinking they are selling Demons with the kinds of markups on Blackwings, but for enthusiast drivers in the know, those cars are legit. They get lost in the shuffle of M-this and AMG-that, but they hold their own. However, with rising CAFE standards and upcoming emissions requirements, along with European CO2 limits, they all can't be turbo V8s with no hybrid propulsion. So at least mild hybrid them to try to eke out another 8-10 mpg average. That's a good start. Do something with the Escalade. These aren't the early 2000s when they had the hip hop image and every corner had a jet black Escalade with chrome rims. In my area, you just don't see them any longer as money has moved to the Germans. If they want to compete with the Germans, they have to downsize it and crank the engine up to 11. It's still way too truckish to compete with the Q8, X7, and GLS. Even though they probably don't want to, keep the sedans. Don't give those up to the Germans, Japanese, and Koreans as well. And with all that, go all in with performance. Become what BMW was over 15 years ago. They tried that before and half assed it, but they have the tools to make it happen now. Try to appeal to the audience that BMW and Mercedes left behind and that Genesis and Acura are trying to claim (or reclaim). Good luck Cadillac...you'll need it.
  • SCE to AUX Introduce a modern V-16 and put it into a Celestiq-like vehicle instead of electric.
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