Skip the TruCoat: Top 3 Dealer Add-Ons to Avoid as Per Consumer Reports

Matthew Guy
by Matthew Guy

Anyone who has ever bought a new or used car from a dealership knows the minefield of add-ons customers must generally navigate before signing on the line which is dotted. Just this week, my own parents were presented with a deal sheet that showed an admin fee ($799), tire warranty ($499), and undercoating ($999) on a second-hand Lincoln from a non-Lincoln store. They walked.


Consumer Reports has recently published a list of dealership extras they recommend binning when buying your next car.


Atop their list is, perhaps unsurprisingly, VIN etching. Some will try to say this process of engraving a car’s VIN onto its windows provides protection against theft – or more ways to ID yer car if it does get ripped off – but those of us around here know better. If someone wants your wheels, they’re taking them regardless of any hastily carried out etching. There will be sales reps who will frown when rebuked, perhaps saying the service is required by law or is part of the price since it’s already on the car and can’t be removed. When confronted with the latter objection a few years ago, this author simply replied “Change the windows, then.” We bought a car elsewhere.


Rustproofing and its ilk also get low marks from CR – but perhaps for different reasons than window etching. In some areas of the country, different forms of rustproofing can indeed make a difference in the long-term health of a car’s metal. Where the service can fall down at the dealer level is in its price; better deals are often available right from the source. The less said about so-called interior protection and Scotchgarding, however, the better.


Tire products also take a drubbing in the report. The pitch of nitrogen filling is rightly skewered, as are various and sundry wheel & tire warranties which are sometimes not worth the paper on which they are printed. Yes, there are exceptions – we’re sure your Uncle Walt got a free set of Michelins thanks to the warranty he purchased in 1978 – but there is plenty of anecdotal evidence that even paying the pro-rated price on warrantied rubber can be more expensive than finding a new set on sale.


What are your recommendations? Do you have any no-go items when shopping new or used at a dealer? And, for consistency's sake, an article like this is required by TTAC law to include a TruCoat clip from YouTube.


https://www.youtube.com/watch?v=B2LLB9CGfLs


[Image: Jon Rehg/Shutterstock.com]


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Matthew Guy
Matthew Guy

Matthew buys, sells, fixes, & races cars. As a human index of auto & auction knowledge, he is fond of making money and offering loud opinions.

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  • W Conrad I'm not afraid of them, but they aren't needed for everyone or everywhere. Long haul and highway driving sure, but in the city, nope.
  • Jalop1991 In a manner similar to PHEV being the correct answer, I declare RPVs to be the correct answer here.We're doing it with certain aircraft; why not with cars on the ground, using hardware and tools like Telsa's "FSD" or GM's "SuperCruise" as the base?Take the local Uber driver out of the car, and put him in a professional centralized environment from where he drives me around. The system and the individual car can have awareness as well as gates, but he's responsible for the driving.Put the tech into my car, and let me buy it as needed. I need someone else to drive me home; hit the button and voila, I've hired a driver for the moment. I don't want to drive 11 hours to my vacation spot; hire the remote pilot for that. When I get there, I have my car and he's still at his normal location, piloting cars for other people.The system would allow for driver rest period, like what's required for truckers, so I might end up with multiple people driving me to the coast. I don't care. And they don't have to be physically with me, therefore they can be way cheaper.Charge taxi-type per-mile rates. For long drives, offer per-trip rates. Offer subscriptions, including miles/hours. Whatever.(And for grins, dress the remote pilots all as Johnnie.)Start this out with big rigs. Take the trucker away from the long haul driving, and let him be there for emergencies and the short haul parts of the trip.And in a manner similar to PHEVs being discredited, I fully expect to be razzed for this brilliant idea (not unlike how Alan Kay wasn't recognized until many many years later for his Dynabook vision).
  • B-BodyBuick84 Not afraid of AV's as I highly doubt they will ever be %100 viable for our roads. Stop-and-go downtown city or rush hour highway traffic? I can see that, but otherwise there's simply too many variables. Bad weather conditions, faded road lines or markings, reflective surfaces with glare, etc. There's also the issue of cultural norms. About a decade ago there was actually an online test called 'The Morality Machine' one could do online where you were in control of an AV and choose what action to take when a crash was inevitable. I think something like 2.5 million people across the world participated? For example, do you hit and most likely kill the elderly couple strolling across the crosswalk or crash the vehicle into a cement barrier and almost certainly cause the death of the vehicle occupants? What if it's a parent and child? In N. America 98% of people choose to hit the elderly couple and save themselves while in Asia, the exact opposite happened where 98% choose to hit the parent and child. Why? Cultural differences. Asia puts a lot of emphasis on respecting their elderly while N. America has a culture of 'save/ protect the children'. Are these AV's going to respect that culture? Is a VW Jetta or Buick Envision AV going to have different programming depending on whether it's sold in Canada or Taiwan? how's that going to effect legislation and legal battles when a crash inevitibly does happen? These are the true barriers to mass AV adoption, and in the 10 years since that test came out, there has been zero answers or progress on this matter. So no, I'm not afraid of AV's simply because with the exception of a few specific situations, most avenues are going to prove to be a dead-end for automakers.
  • Mike Bradley Autonomous cars were developed in Silicon Valley. For new products there, the standard business plan is to put a barely-functioning product on the market right away and wait for the early-adopter customers to find the flaws. That's exactly what's happened. Detroit's plan is pretty much the opposite, but Detroit isn't developing this product. That's why dealers, for instance, haven't been trained in the cars.
  • Dartman https://apnews.com/article/artificial-intelligence-fighter-jets-air-force-6a1100c96a73ca9b7f41cbd6a2753fdaAutonomous/Ai is here now. The question is implementation and acceptance.
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