New Communicators at Audi and Hyundai

Jason R. Sakurai
by Jason R. Sakurai

Audi’s Emilie Cotter

Hyundai and Audi both filled high-level communications posts this week. Audi promoted Emilie Cotter, while at Hyundai Sarah Fullwood arrived devoid of automotive experience.

Audi of America hired Cotter in September as director of corporate and brand communications. Chief brand officer at Marketplace, and SVP and partner at FleishmanHilliard, Cotter earlier headed corporate and brand communications for Lucasfilm.

Cotter will lead Audi of America’s communications strategy. Corporate, product, and lifestyle communications are her responsibility, along with government affairs. She wil define and lead communications with the media, dealers, internal and external partners, along with state and federal politicos.

Audi promoted chief communications officer Tara Rush to SVP and chief marketing officer in December. Rush oversaw communications until Cotter’s promotion. In her new post, Cotter will report to Audi of America presence Daniel Weissland.

Meanwhile, at Hyundai North America, Sarah Fullwood, a colonel in the United States Marine Corps Reserve, has been named director of public relations and communications.

Fullwood oversees Hyundai Motor North America, Genesis Motor North America, Hyundai Motor Manufacturing, and Hyundai’s Washington, D.C. communications. She reports to Dana White, Hyundai Motor North America chief communications officer.

“Sarah’s extensive experience driving change, building teams and managing large, diverse organizations will hasten the growth and performance of Hyundai, Genesis and the entire North American enterprise,” said White.

“Hyundai is evolving beyond a traditional OEM and therefore requires different disciplines and perspectives gained outside of the industry.”

A strategic communications officer for the U.S. Marine Corps Forces Special Operations Command, public affairs officer for General James Mattis, and more recently Dana White’s senior military assistant, Fullwood was also an assistant to the Secretary of Defense for Public Affairs, and the Pentagon’s chief spokesperson for the Department of Defense and Secretary of Defense James Mattis.

Fullwood led operations across a variety of time zones and geographic regions, as a U.S. European Command battle watch captain and as the Marine Corps Wargaming Division deputy director.

The automotive industry’s complexities are difficult for those with a clear professional trajectory, let alone a newcomer with no experience in this field whatsoever.

[Image: Audi]

Jason R. Sakurai
Jason R. Sakurai

With a father who owned a dealership, I literally grew up in the business. After college, I worked for GM, Nissan and Mazda, writing articles for automotive enthusiast magazines as a side gig. I discovered you could make a living selling ad space at Four Wheeler magazine, before I moved on to selling TV for the National Hot Rod Association. After that, I started Roadhouse, a marketing, advertising and PR firm dedicated to the automotive, outdoor/apparel, and entertainment industries. Through the years, I continued writing, shooting, and editing. It keep things interesting.

More by Jason R. Sakurai

Comments
Join the conversation
2 of 12 comments
  • SCE to AUX SCE to AUX on May 26, 2021

    "The automotive industry’s complexities are difficult for those with a clear professional trajectory, let alone a newcomer with no experience in this field whatsoever." The industry experts with car experience don't impress me, either, so what's the difference? These people weren't hired to design cars or change oil.

  • Lightspeed Lightspeed on May 27, 2021

    The govt relations part is where the real work happens, putting out news releases and running press-junkets is low-hanging-fruit.

  • Bd2 Lexus is just a higher trim package Toyota. ^^
  • Tassos ONLY consider CIvics or Corollas, in their segment. NO DAMNED Hyundais, Kias, Nissans or esp Mitsus. Not even a Pretend-BMW Mazda. They may look cute but they SUCK.I always recommend Corollas to friends of mine who are not auto enthusiasts, even tho I never owed one, and owned a Civic Hatch 5 speed 1992 for 25 years. MANY follow my advice and are VERY happy. ALmost all are women.friends who believe they are auto enthusiasts would not listen to me anyway, and would never buy a Toyota. They are damned fools, on both counts.
  • Tassos since Oct 2016 I drive a 2007 E320 Bluetec and since April 2017 also a 2008 E320 Bluetec.Now I am in my summer palace deep in the Eurozone until end October and drive the 2008.Changing the considerable oils (10 quarts synthetic) twice cost me 80 and 70 euros. Same changes in the US on the 2007 cost me $219 at the dealers and $120 at Firestone.Changing the air filter cost 30 Euros, with labor, and there are two such filters (engine and cabin), and changing the fuel filter only 50 euros, while in the US they asked for... $400. You can safely bet I declined and told them what to do with their gold-plated filter. And when I changed it in Europe, I looked at the old one and it was clean as a whistle.A set of Continentals tires, installed etc, 300 EurosI can't remember anything else for the 2008. For the 2007, a brand new set of manual rec'd tires at Discount Tire with free rotations for life used up the $500 allowance the dealer gave me when I bought it (tires only had 5000 miles left on them then)So, as you can see, I spent less than even if I owned a Lexus instead, and probably less than all these poor devils here that brag about their alleged low cost Datsun-Mitsus and Hyundai-Kias.And that's THETRUTHABOUTCARS. My Cars,
  • NJRide These are the Q1 Luxury division salesAudi 44,226Acura 30,373BMW 84,475Genesis 14,777Mercedes 66,000Lexus 78,471Infiniti 13,904Volvo 30,000*Tesla (maybe not luxury but relevant): 125,000?Lincoln 24,894Cadillac 35,451So Cadillac is now stuck as a second-tier player with names like Volvo. Even German 3rd wheel Audi is outselling them. Where to gain sales?Surprisingly a decline of Tesla could boost Cadillac EVs. Tesla sort of is now in the old Buick-Mercury upper middle of the market. If lets say the market stays the same, but another 15-20% leave Tesla I could see some going for a Caddy EV or hybrid, but is the division ready to meet them?In terms of the mainstream luxury brands, Lexus is probably a better benchmark than BMW. Lexus is basically doing a modern interpretation of what Cadillac/upscale Olds/Buick used to completely dominate. But Lexus' only downfall is the lack of emotion, something Cadillac at least used to be good at. The Escalade still has far more styling and brand ID than most of Lexus. So match Lexus' quality but out-do them on comfort and styling. Yes a lot of Lexus buyers may be Toyota or import loyal but there are a lot who are former GM buyers who would "come home" for a better product.In fact, that by and large is the Big 3's problem. In the 80s and 90s they would try to win back "import intenders" and this at least slowed the market share erosion. I feel like around 2000 they gave this up and resorted to a ton of gimmicks before the bankruptcies. So they have dropped from 66% to 37% of the market in a quarter century. Sure they have scaled down their presence and for the last 14 years preserved profit. But in the largest, most prosperous market in the world they are not leading. I mean who would think the Koreans could take almost 10% of the market? But they did because they built and structured products people wanted. (I also think the excess reliance on overseas assembly by the Big 3 hurts them vs more import brands building in US). But the domestics should really be at 60% of their home market and the fact that they are not speaks volumes. Cadillac should not be losing 2-1 to Lexus and BMW.
  • Tassos Not my favorite Eldorados. Too much cowbell (fins), the gauges look poor for such an expensive car, the interior has too many shiny bits but does not scream "flagship luxury", and the white on red leather or whatever is rather loud for this car, while it might work in a Corvette. But do not despair, a couple more years and the exterior designs (at least) will sober up, the cowbells will be more discreet and the long, low and wide 60s designs are not far away. If only the interiors would be fit for the price point, and especially a few acres of real wood that also looked real.
Next