Safety Recall Alert: Mercedes-Benz USA Addresses High-Pressure Fuel Pump Issue

Mercedes-Benz USA, LLC (MBUSA) has recently initiated a safety recall campaign affecting a specific range of vehicles equipped with the M254 engine. The recall, identified by NHTSA Campaign Number 23V878000, addresses an issue related to the high-pressure fuel pump that could lead to potential safety hazards for vehicle owners and other road users. In this article, we provide a comprehensive overview of the recall, its implications, and the necessary steps for affected vehicle owners to ensure their safety on the road.

The Recall Details

• Manufacturer: Mercedes-Benz USA, LLC
• Components Affected: FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
• Potential Number of Units Affected: 7

Summary of the Issue

The recall encompasses certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles, all equipped with the M254 engine. The key issue at hand involves incorrect screws that were installed on the high-pressure fuel pump during manufacturing. These incorrect screws have the potential to impede the proper sealing between the high-pressure fuel pump and the tandem oil pump, compromising the integrity of the fuel system.

Implications and Safety Concerns

An inadequate seal in the fuel system can result in fuel and oil leaks onto the road surface. Such leaks can pose significant hazards to other road users, potentially leading to accidents and crashes. Furthermore, when fuel and oil leaks occur in proximity to hot engine components, there is an elevated risk of fire, which can be catastrophic.

Remedy and Action Required

To address this safety concern, MBUSA is taking proactive measures. Dealers will replace the high-pressure fuel pump in the affected vehicles, and this service will be provided at no cost to the vehicle owners. It is essential for affected vehicle owners to respond promptly to the recall. Owner notification letters will be sent out starting on February 19, 2024. Vehicle owners are encouraged to contact MBUSA customer service at 1-800-367-6372 to schedule their high-pressure fuel pump replacement.

Contacting the National Highway Traffic Safety Administration

In addition to reaching out to MBUSA, vehicle owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information and assistance regarding this recall.

Affected Products

The following Mercedes-Benz models and production years are affected by this safety recall:

• MERCEDES-BENZ GLC300 - 2023
• MERCEDES-BENZ GLE350 - 2024
• MERCEDES-BENZ GLE450 - 2024

Vehicle safety is of utmost importance, and recalls like the one initiated by Mercedes-Benz USA, LLC, serve as a crucial reminder of the dedication to ensuring the safety of vehicle occupants and other road users. If you own a 2023 GLC300, 2024 GLE350, or GLE450 equipped with an M254 engine, please take the necessary steps to address this recall promptly and ensure the continued safety of your vehicle.